Helios HR

  • Leasing Consultant (The Elms at Germantown)

    Job Locations US-MD-Germantown
    # of Openings
  • Overview

    The Elms is looking for the candidate that has the desire to contribute strong sales and customer service experience to an AWARD-WINNING team of professionals. We are looking for an experienced sales, marketing and customer service candidate with a proven ability to close the sale. The qualified individual will be responsible to meet individual and team/company goals, and is capable of balancing customer, marketing and administrative responsibilities.


    • Primary duty is to efficiently and effectively manage all facets of the prospect experience, beginning with lead management of phone calls, Internet leads and walk- in traffic expressing interest in the community.
    • Effective listener
    • Strong interpersonal and communication skills
    • Solution-based thinker
    • Ability to connect with diverse customer base and identify specific needs through a personalized and genuine information gathering experience that results in site visits and lease conversions
    • Consistently delivers timely and personalized follow up for all customer exchanges
    • Maintains a highly professional image at all times (in person and in written business communications)
    • Professionally presents the features and benefits of the community to build value
    • Provides detailed information to customers supporting the ease of the online leasing process and resident portal
    • Verifies all information and necessary supporting documents are accurate and complete for paperless lease files
    • Proven ability to meet deadlines with strong organizational skills
    • Inspects models, market ready vacancies, grounds, move-ins and move-outs to meet Superior Vacant standards with a keen attention to details
    • Maintains awareness of local market conditions and trends
    • Confident and comfortable networking to build relationships with local businesses and major employers; will require face-to-face meet-and-greet opportunities outside of the office
    • Ability to identify local happenings, events and points of interest to build a greater sense of community
    • Familiar with social media
    • Real Page/Lead 2 Lease software experience a plus



    Position requires strong customer relationship building skills, sales and closing skills.  Applicants must have at least two years of customer service/sales background for Leasing Consultant position or three years of property management experience and proven ability to convert leads into leases for Senior Leasing Consultant Position. 


    Background and drug testing are part of the interview process. A typical work schedule is 8 a.m. to 6 p.m. Monday thru Friday with one flex evening extended hours. Candidates must have flexibility to work three weekends per month. Our commitment to build a “sense of community” requires employees to participate in resident events as scheduled.  Serious candidates looking for a new opportunity to “make a difference” and share the successes of a winning team, please submit your resume today.


    Compensation: Competitive Salary and Bonuses. Taxable Rent Discount ,Medical, Dental, 401K, paid vacation and sick and Career Apparel allowance

    In house and external training & skill development


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